TreehousePlatform Demo
All stages
05

Permitting & Installation

The partner's customers get white-glove project management from sale through installation. The installer gets a fully packaged job. No ambiguity, no admin burden, no wasted time.

Viewing as:

We Handle Everything From Here

  • Permit filed on behalf of the customer. Treehouse provides all documentation (load calculation, single-line diagram, permit-ready plan set) and the installer files with the AHJ. Status updates sent every 3-5 days, even when the update is 'still processing.'
  • Hardware shipped directly to the job site with serial number tracking. The customer receives shipment notifications and knows their charger is on the way.
  • Installation scheduled once the permit clears. 48-hour reminder and morning-of confirmation. Proactive communications set expectations: what to have ready, how long the install takes, have your vehicle on site to test the charger.
  • Median 21 days from sale to install. 75% of projects installed within 30 days. Cancellation rate under 5%. One point of contact throughout.
  • (Coming soon) A customer portal for real-time project tracking: permit status, hardware shipment, install scheduling, and post-install documentation all in one place.
04ProposalHub06Job Closeout & Post-Install